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Shipping and payment


All stock goods are usually dispatched the same or next business day at the latest. In the basket (second step: delivery & payment), you can also see the expected delivery date for each shipping method.

Due to the HHC ban in these countries, we do not ship goods containing HHC to the following countries:
Belgium, Bulgaria, Denmark, Estonia, Finland, France, Italy, Lithuania, Austria, Latvia, Poland, Slovakia, Sweden, Switzerland, UK, Hungary, Ireland

Due to the ban on HHC-O in these countries, we do not ship goods containing HHC-O to the following countries:
Austria, Estonia, Finland, France, Italy, Latvia, Lithuania, Poland, UK, Hungary, Ireland,

Due to the ban on HHC-P in these countries, we do not ship goods containing HHC-P to the following countries:
Austria, Estonia, Finland, France, Italy, Latvia, Lithuania, Sweden, UK, Hungary, Ireland

Furthermore, we do not send CBN, THCV and THCP to Ireland.

We ship to most European countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (mainland only), Sweden, Switzerland and the UK.

Shipping rates and options vary depending on the country of delivery. We usually offer several transport options.

The overview of shipping rates & times for each country we ship to follows.

AUSTRIA

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

Delivery to your address takes 2-3 business days and it is available via the following services:

DHL – the delivery costs (start at) 4 €.

DPD – the shipping cost starts at 5.7 €. With DPD, cash on delivery service is available for an additional 1 €.

BELGIUM

Goods containing HHC are not shipped to this country due to the HHC ban.

With DHL, the shipping cost is 12.3 €. The minimum order amount for free delivery is 200 €.

With Belgium Post, the rate starts at 8.9 €.

The estimated delivery time is 3-4 business days.

BULGARIA

Goods containing HHC are not shipped to this country due to the HHC ban.

The cost of delivery to address with Speedy starts at 6.7 €.

For a 1 € surcharge, you can use the cash on delivery service.

The shipping cost with DHL starts at 12.3 €.

The estimated delivery time is 3 business days for DHL / PPL

CROATIA

To Croatia, you can have your order delivered either by PPL or DHL.

DPD – The shipping starts at 7 €. For a 1 € surcharge, you can use the payment/cash on delivery service.

DHL – the cost of delivery starts at 12.3 €.

The estimated delivery time is 3 business days for DHL and 3-4 business days with PPL.

CYPRUS

The estimated delivery time is 3-5 business days.

CZECH REPUBLIC

Once confirmed, you can expect your order to be delivered on the next business day. You can choose from these delivery services:

Delivery to any Zasilkovna/Packeta Pickup Point costs 1.6. The cash on delivery service is available for a 0.4 € surcharge.

For a delivery to address you can use Zasilkovna/Packeta or PPL. Both options cost 3.2 €.

The cash on delivery is available for 0.7 € (PPL)/ 1 € (Zasilkovna) extra fee.

DENMARK

Goods containing HHC are not shipped to this country due to the HHC ban.

The standard delivery time is 3-4 business days. With PostNord, the shipping cost starts at 11.6 €.

With DHL the shipping costs 12.3 €.

ESTONIA

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

To Estonia, we ship with Omniva or PPL. It takes 3 (PPL) or 3-4 business days.

With PPL, the standard shipping cost is 12.3 €.

FINLAND

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

The shipping to Finland takes 4 (DHL) or 4-5 business days (PostNord).

Shipping with PPLcosts 19 €.

 

FRANCE

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

To ship your order to France you can choose PPLL. It takes 3-4 days.

GERMANY

Shipping to any address in Germany takes 2 (DHL) or 2-3 business days (DPD/Hermes).

The shipping rate with DHL starts at 4 €.

DPD/Hermes delivery service costs 6 €. For a 6 € extra fee, you can use the cash on delivery service.

GREECE

Shipping time to Greece varies from 3 to 5 business days.

The shipping fee with DHL starts at 19 €.

HUNGARY

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

To Hungary, you can have your order delivered by DHL. It takes 2-3 business days.

With DHL, the cost of delivery starts at 4 €.

ICELAND

It takes 3-5 business days.

IRELAND

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

Furthermore, we do not send CBN, THCV and THCP to Ireland.

We ship with DHL (3 business days) or Fastway (3-4 business days) to Ireland.

With DHL, the shipping fee starts at 12.3 €.

ITALY

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

For shipping to Italy, we use the services of DHL. It takes 3 days.

With DHL, the standard shipping fee starts at 12.3 €.

LATVIA

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

To Latvia, we ship with DHL and Omniva. The estimated shipping time is 3 (DHL).

Shipping rates start at 10.2 € for Omniva, and 12.3 € for DHL.

LIECHTENSTEIN

 It takes 3-4 business days.

LITHUANIA

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

To Lithuania, we ship with DHL and Omniva. The estimated shipping time is 3 (DHL) or at max 4 business days (Omniva).

Shipping rates start at 9.7 € for Omniva, and 12.3 € for DHL.

LUXEMBOURG

Delivery to Luxembourg is handled by DHL. You can expect your order in 3 business days. The shipping rate starts at 12.3 €.

 

MALTA

 It takes 3-5 business days with PPL

NETHERLANDS

Shipping time to the Netherlands varies from 3 to 4 business days. You can use the services of these two carriers:

DHL – the shipping fee starts at 12.3 €.

NORWAY

To Norway  it takes 3-5 business days.

POLAND

Goods containing HHC and HHC-O are not shipped to this country due to the respective bans.

To Poland, you can have your order shipped by DHL or choose „Best delivery to address“. It takes 2-3 business days (2 days for DHL).

The shipping cost starts at 4 € (4.3 € for Best delivery).

With Best delivery, cash on delivery is available for an extra 0.85 € fee.

PORTUGAL

The delivery time to Portugal is 3-4 business days (3 days with DHL).

DHL – the shipping fee starts at 12.3 €. For all orders above 200 €, you get free shipping.

ROMANIA

You can expect your order to arrive in 3-4 business days (3 days with DHL). There are two carriers to choose from:

Best delivery – the cost of shipping starts at 5.3 €.nCash on delivery is available for an extra fee (0.8 €).

DHL – the shipping fee starts at 12.3 €.

SLOVAKIA

Goods containing HHC are not shipped to this country due to the HHC ban.

Shipping to Slovakia takes 2 business days with DHL and 3 days at max with Packeta.

The standard shipping cost starts at 3.5 € (4 € with DHL).

With Packeta, cash on delivery is available for an extra 1 €.

SLOVENIA

Shipping to Slovenia is handled by DHL and DPD and it takes 3-4 business days (3 days with DHL).

DHL – the shipping fee starts at 12.3 €.

DPD – The shipping starts at 8,4 €.

SPAIN (MAINLAND ONLY)

The delivery to Spain takes 3-4 business days. We do not ship to the Canary or Balearic Islands. We use these carriers:

DHL – the shipping fee starts at 12.3 €.

SWEDEN

Goods containing HHC and HHC-P are not shipped to this country due to the respective bans.

Shipping to Sweden takes 4-5 business days. You can choose between:

PostNord – the delivery fee starts at 16.9 €.

DHL – shipping cost starts at 19 €.

SWITZERLAND

Goods containing HHC are not shipped to this country due to the HHC ban.

The delivery to Switzerland takes 3-4 business days. We use the services of Swiss Post.

The shipping cost starts at 14.4 €.

Bank contact for payment by bank transfer

ACCOUNT IN CZK (Kč)
Account number: 123-6989520207/0100
IBAN: CZ93 0100 0001 2369 8952 0207
SWIFT: KOMBCZPPXXX

ACCOUNT IN EUR (€):

Account Number: 123-7065790287/0100

IBAN: CZ85 0100 0001 2370 6579 0287

SWIFT: KOMBCZPPXXX

Delivery method + Delivery payment Price Free over
PPL + Dobírka 6.0434782608696 € From 65.217391304348 €
PPL + Převodem 5.6086956521739 € From 65.217391304348 €
Zásilkovna + Dobírka 3.2608695652174 € From 65.217391304348 €
Zásilkovna + Převodem 2.3913043478261 € From 65.217391304348 €
Delivery method + Delivery payment Price Free over
PPL + Dobírka 10.217391304348 € From 86.95652173913 €
PPL + Převodem 8.4782608695652 € From 86.95652173913 €
Zásilkovna + Dobírka 4.5652173913043 € From 65.217391304348 €
Zásilkovna + Převodem 3.695652173913 € From 65.217391304348 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 8.9130434782609 € From 130.4347826087 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 21.739130434783 € From 217.39130434783 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 15.869565217391 € From 217.39130434783 €
Delivery method + Delivery payment Price Free over
PPL (DE) + Banküberweisung 8.9130434782609 € From 130.4347826087 €
Packeta (DE) + Banküberweisung 6.4782608695652 € From 60.869565217391 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 22.826086956522 € From 104.34782608696 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 32.608695652174 € From 434.78260869565 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 15.869565217391 € From 260.86956521739 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 24.347826086957 € From 260.86956521739 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 15.869565217391 € From 217.39130434783 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 25.652173913043 € From 260.86956521739 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 32.608695652174 € From 326.08695652174 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 15.869565217391 € From 217.39130434783 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 15.869565217391 € From 217.39130434783 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 26.086956521739 € From 260.86956521739 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 15.869565217391 € From 217.39130434783 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 32.608695652174 € From 434.78260869565 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 21.739130434783 € From 347.82608695652 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 30.434782608696 € From 304.34782608696 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 22.826086956522 € From 260.86956521739 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 15.869565217391 € From 217.39130434783 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 15.869565217391 € From 217.39130434783 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 15.869565217391 € From 217.39130434783 €
Delivery method + Delivery payment Price Free over
PPL + By transfer to an account 26.086956521739 € From 260.86956521739 €